How Confida.ai Got SOC 2-Ready to Compete for Enterprise Deals
Every sales conversation started the same way: "Are you SOC 2 compliant?" Confida.ai needed an answer - fast.
Industry: SaaS
Company Size: Mid-Market
About Confida.ai
Confida.ai serves mid-size to enterprise companies with internal legal teams. Confida.ai is an AI-native contracting platform that helps legal and business teams eliminate redline bottlenecks, negotiate agreements faster, and maintain consistency across every deal. As a SaaS company handling sensitive contract data for mid-size to enterprise clients with internal legal teams, SOC 2 Type 2 certification is baseline table stakes.
The Challenge
For Confida.ai, the trigger was straightforward: their ICP required it. Every sales conversation opened with the same question — "Are you SOC 2 compliant?" — and the team needed to be able to say yes.
As a small team pursuing certification for the first time, they needed a partner who could guide them through a process they hadn't navigated before, without pulling focus from the product and business.
Confida.ai’s ideal customers expected mature security practices early in the buying process. Without a credible answer to the compliance question, the company risked being screened out before product value could even be evaluated.
Like many fast-growing SaaS teams, Confida.ai was navigating this process for the first time. They needed to build the right controls, document the right processes, and prepare for SOC 2 in a way that would not distract the team from shipping product and supporting customers.
How Cycore Helped
Cycore came in through an existing connection and immediately stood out for their personalized approach. Rather than handing Confida.ai a checklist, Cycore adapted to the team's needs — providing the right level of support for a first-time certification effort.
Cycore partnered with Confida.ai to accelerate the path toward SOC 2 compliance by turning a complex requirement into a manageable, structured program. Rather than delivering a generic checklist, Cycore worked alongside the Confida.ai team to implement the controls needed for SOC 2 readiness, create the supporting policies and procedures, and keep momentum high through consistent follow-up and execution support.
That included:
- Helping Confida.ai understand which controls mattered most for their environment and growth stage
- Building and formalizing key security and compliance policies and procedures
- Supporting control implementation across areas such as access control, secure development, risk management, incident response, business continuity, and vendor management
- Guiding the team through evidence collection and day-to-day compliance workflows in the GRC Platform
- Keeping the process moving with practical follow-up, accountability, and hands-on support
Confida.ai already had strong technical foundations in place, including infrastructure as code, automated build and deployment pipelines, vulnerability scanning, branch protections, and centralized monitoring.
Results
Confida.ai can now approach enterprise conversations with far more confidence.
Instead of stalling at the first security question, the team is in a much stronger position to demonstrate that the right controls, processes, and governance are in place. It allows prospective customers to focus on the value of the platform, not just the absence of compliance.
Cycore helped a lean internal team avoid getting buried in the mechanics of compliance. By providing structure, follow-through, policy development, and Vanta support, Cycore reduced the internal lift required to build a credible SOC 2 program.
Why Cycore
Timing and fit. Cycore's personalized approach gave Confida.ai the support they needed without the overhead of a one-size-fits-all engagement.
“Cycore's assistance was highly valuable and appreciated. The deciding factor was their personalized approach to supporting our needs.”
— Wouter de Bie, Co-Founder and CTO at Confida.ai
