How Cocoon Ensured 100% SOC 2 Compliance
When Cocoon’s compliance lead departed towards the end of the observation period they reached out to Cycore to quickly close the knowledge gap.
30 hours saved / 6 weeks to compliance
Industry: Insurance / Real Estate
Company size: Technology Startup
Background
Cocoon Home Services (Cocoon®) is a home intelligence platform built for residential property owners. The platform ingests property-specific data to help homeowners understand the state of their home — identifying necessary maintenance, flagging risks, and surfacing potential cost impacts before they become emergencies. Cocoon also offers a peace-of-mind product that covers repair and replacement costs for essential home systems and appliances.
As a platform handling sensitive property and homeowner data, SOC 2 Type 2 is foundational to its operations.
The Challenge
Cocoon was nearing the end of their SOC 2 Type 2 observation period when the team member responsible for overseeing compliance departed. With the deadline approaching and no internal owner to drive the process, they needed outside expertise fast.
Cocoon already had Vanta in place — but managing outstanding compliance items, closing gaps, and coordinating evidence collection required hands-on expertise the team couldn't absorb without pulling focus from the product.
How Cycore Helped
Cycore started with a full review of Cocoon's outstanding items in Vanta, then outlined a clear plan before executing against it. Working in close coordination with the Cocoon team, Cycore owned the compliance effort through the close of the observation period.
Within three weeks, Cocoon achieved 100% SOC 2 Type 2 compliance.
Results
The primary outcome was time. Cocoon estimates Cycore saved the team approximately 30 hours of compliance work — hours that would have come at real cost to a team without in-house compliance expertise.
Beyond time savings, maintaining SOC 2 Type 2 status has direct business implications. In a market where data privacy scrutiny is only increasing, enterprise buyers expect vendors to demonstrate they handle sensitive data responsibly. For Cocoon, the certification is table stakes for the deals they want to close.
Why Cycore
Cocoon researched multiple options before choosing Cycore, weighing cost against expertise. The decision came down to a fair rate and trust in the team — validated after meeting with Kevin and the Cycore crew.
“We chose Cycore because of their perfect balance of cost and expertise. Cycore operated with integrity and as a partner.”
- Brandon Day, CEO at Cocoon
